Terms & Conditions

Introduction

Welcome to UTSAV PLANS ("Platform"). These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services. By accessing and using UTSAV PLANS, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Definitions

• "User" - Any person who accesses or uses UTSAV PLANS
• "Service Provider" - Vendors and professionals offering services through the platform
• "Booking" - The reservation of services through our platform
• "Content" - Any material, information, or data on the platform

2. Account Registration

To use certain features of UTSAV PLANS, you must create an account by providing accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring you are at least 18 years old (or legal age in your jurisdiction)

3. User Responsibilities

As a user of UTSAV PLANS, you agree to:

• Use the platform only for lawful purposes
• Not engage in any illegal, fraudulent, or harmful activities
• Not violate others' intellectual property or privacy rights
• Not post offensive, defamatory, or discriminatory content
• Not attempt to hack, manipulate, or disrupt the platform
• Comply with all applicable laws and regulations
• Not impersonate other users or misrepresent your identity

4. Booking and Payments

When you make a booking through UTSAV PLANS:

• You agree to pay the quoted price for the services
• Payments are processed securely through authorized payment gateways
• UTSAV PLANS does not store full payment details on our servers
• You are responsible for providing accurate billing information
• Prices may include taxes and service charges as displayed
• UTSAV PLANS acts as an intermediary and is not liable for service provider performance

5. Cancellation and Refund Policy

Cancellation and refund policies are determined by individual service providers and displayed before booking. UTSAV PLANS:

• Processes refunds according to the service provider's policy
• May charge a processing fee for cancellations within specified timeframes
• Refunds are typically processed within 7-10 business days
• Is not responsible for disputes regarding service quality

6. Limitation of Liability

To the fullest extent permitted by law, UTSAV PLANS shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profit, revenue, data, or business opportunity
• Service provider conduct, performance, or cancellations
• Disputes between users and service providers
• Website downtime or technical issues
• Any damages exceeding the amount paid for the specific booking

7. Intellectual Property Rights

All content on UTSAV PLANS, including logos, text, images, videos, and designs, are the exclusive property of UTSAV PLANS or licensed to us by third parties. You may not reproduce, modify, distribute, or use this content without explicit written permission.

8. Third-Party Services

UTSAV PLANS may integrate with third-party services and payment gateways. We are not responsible for their services, policies, or conduct. Your use of third-party services is subject to their respective terms and conditions.

9. User Content and Reviews

If you post reviews, ratings, or feedback:

• You retain ownership of your content
• You grant UTSAV PLANS the right to display and use it on the platform
• Content must be truthful, accurate, and not defamatory
• UTSAV PLANS may remove content that violates these Terms
• You are solely responsible for the content you post

10. Disclaimer of Warranties

UTSAV PLANS is provided "as is" without any warranties, express or implied. We do not guarantee that the platform will be error-free, uninterrupted, or that it will meet your expectations. Use of the platform is at your own risk.

11. Suspension and Termination

UTSAV PLANS reserves the right to:

• Suspend or terminate your account if you violate these Terms
• Block access to the platform for fraudulent activity
• Remove content that violates our policies
• Refuse service to any user at our discretion

12. Indemnification

You agree to indemnify and hold harmless UTSAV PLANS, its owners, employees, and agents from any claims, damages, or costs arising from your use of the platform, breach of these Terms, or infringement of any rights.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of UTSAV PLANS signifies your acceptance of the updated Terms.

15. Contact Information

For questions about these Terms and Conditions, please contact us:

Last Updated: March 4, 2026